ICBC resumes enhanced road assessments, motorcycle, recreational trailer and passenger vehicle road

Starting July 7, ICBC will be resuming Enhanced Road Assessments, motorcycle and recreational trailer road tests. Customers can book an appointment from today by calling our Driver Licensing customer contact centre at 1-800-950-1498 or 250-978-8300. Motorcycle road tests can also be booked online on icbc.com. We ask customers for their patience as we anticipate high call volumes. We’ll be contacting customers whose Enhanced Road Assessments, motorcycle and recreational trailer road tests were cancelled between March 17 and 30 to prioritize their appointment. RoadSafetyBC will be sending customers who qualify for an Enhanced Road Assessment appointment a letter which include those who had their appointment cancelled because of the pandemic. As previously announced with the resumption of commercial road testing, our driver examiners are required to wear personal protective equipment (PPE) for the duration of road tests and have access to a combination of equipment including masks, shields, goggles, gloves and disposable seat covers. We also provide mandatory medical grade masks for our customers to wear during their road test. For motorcycle road tests, riders are not required to wear a mask due to the nature of the test but are required to wear the safety vest, which is sanitized after each use.  Conducting motorcycle tests now allows us to reduce the current backlog, which will free up more road test spaces and allows us to secure more PPE as we prepare for the restart of passenger vehicle testing. In addition, conducting motorcycle tests during summer months reduces the likelihood of cancelled tests due to weather. As a reminder, we ask that customers arrive 15 minutes before their road test appointment and