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Privacy Policy

Protecting our students' privacy is extremely important to us as a driving school. This privacy statement describes our practices for gathering, using, storing, and disclosing student personal data.

You consent to the practices outlined in this privacy statement by using the website and services. Our terms and conditions also apply to use of the website and services. The terms "we," "our," "website,""Global Driving Academy", "our website", Global Driving Academy website",  and "us" refer to the Global Driving Academy website. The terms  "visitor", "client," "customer," "student,""you", and "user" refer to the Global Driving Academy user. 

Collection of Personal Information: We gather details on our students' names, addresses, phone numbers, email addresses, and driver's license numbers. Through registration forms, online forms, and during driving lessons, we gather this data.

Use of Personal Information: We use personal information to provide driving lessons and to communicate with our students. We also use the information to process payments, maintain records, and comply with legal obligations. Additionally, we may use the information to send promotional offers and updates to our students.

Storage and Protection of Personal Information: We store personal information in a secure manner and take appropriate measures to protect it from unauthorized access, use, or disclosure. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Disclosure of Personal Information: We may disclose personal information to third-party service providers who perform services on our behalf, such as payment processing or scheduling software. We do not sell or rent personal information to any third parties.

Consent: By providing personal information to us and using our services, students consent to the collection, use, storage, communicate and disclosure of their information as described in this privacy policy.

Communication:  The sole methods of contacting our academy are through email, the chat box on our website, and our phone number for both texting and calling. We do not engage in communication via our social media platforms.

Changes to the Privacy Policy: We may update this privacy policy from time to time.

There may be periodic changes to this privacy statement. Please check the policy frequently for modifications. By using the website and services after we make changes, you are deemed to have accepted those changes. 

What personal information do we collect from the people that visit our blog, or website? 

 

You could be requested to submit your name, email address, mailing address, phone number, credit card information, or other details to aid you in making your purchase while ordering through our website, which uses Square as a platform for card processing.

 

Following completion of the order, we will know the following information (As provided by the purchaser)  so we can identify the customer: 

  1. First Name : 

  2. Last Name

  3. Phone number

  4. Email

  5. Physical address.

  6. Order Number.  

  7. Last four digits of your credit, debit card and expiry date. 

Your payment information is not fully disclosed to us, and we do not keep any of that information on file.

Information provided to us by the student

1. First name

2. Last name 
3. Phone number
4. Home Address (physical and pick up address)
5. E-mail Address

Any information that we receive from you, whether through direct or indirect means, will be treated as supplementary information that relates to you.

We do not gather or collect any confidential, personal, sensitive, private, or identifying information about you, unless you voluntarily provide it to us. Your privacy and confidentiality are important to us, and we strive to protect your data from unauthorized access or disclosure. So, unless you offer this information to us voluntarily, we will not compile or store any such data about you.

To ensure the security of your information, our website include the include the HTTPS and SSL protocols, which ensure the communication between you and our site is completely secure. Any data traveling between visitor servers and our site stays encrypted, so it's a safe browsing experience for all. However, please note that no method of electronic storage or transmission is entirely safe, and while we make every effort to protect your personal information, we cannot guarantee its absolute safety. We will never sell, distribute, or lease your personal data to any third party without your express consent or unless required by law.

Your driver's licence information (the coach will gather the following details):

 

1. Driver license number. 

2. Expiry date of the license.

3. License type.

4. Restructions. 

 

When do we collect information on our website?

 

We collect information from you when use chat box, we ask about: (Communication)

  1. Your Name. 

  2. Email address. 

This will help to identify you when you use this chat box again without asking you about your information again. 

 

Why do we ask for your information? 

 

To quickly process your transactions.

To follow up with clients after correspondence (Chat box, email or phone inquiries)

 

COOKIES AND OTHER SIMILAR TECHNOLOGIES

Does our website use cookies?

Yes. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to offer better site experiences and tools in the future.

 

Our website hosting company is Wix to read more detailed about type of cookies our web hosting (WIX) provides to all websites, please go here and read the features

https://www.wix.com/about/cookie-policy

https://support.wix.com/en/article/cookies-and-your-wix-site

Does our site allow third-party behavioral tracking?

Please note that we allow third-party behavioral tracking

Information that is automatically gathered when a computer or a mobile phone is used to access our website: 

1. IP address: The IP address is a unique numerical identifier that is assigned to every device connected to the internet. This information can be used to determine the general location of the user.

2. Browser type and version: This information is gathered to ensure that the website is compatible with the user's browser.

3. Operating system: The operating system is the software that runs on the user's device. This information can be used to determine if the website is compatible with the user's device.

4. Referral website: If the user accessed the website from another website, the referral website may be recorded. This information is used to track where website traffic is coming from.

5. Mobile device ID

6. Model and producer.  

7. Time and date of access: The time and date of access are recorded to provide analytics data and to help troubleshoot issues.

8. Pages visited: The pages visited on the website are recorded to provide analytics data and to help troubleshoot issues.

9. Cookies: Cookies are small text files that are stored on the user's device. They are used to store user preferences and to track user behaviour on the website.

10. Device type: The type of device used to access the website, such as a computer, tablet, or mobile phone, may be recorded. This information can be used to ensure that the website is optimized for the user's device.

This information is generally collected automatically and is used for analytical and statistical purposes, to improve the user experience, and to ensure the security and integrity of the website.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, E-mail us at admin@gloda.ca

Mail us to:

251 - 515 West Pender St, 

Vancouver, BC V6B 6H5

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